What We Need to Know When You Make an Enquiry

At Hardiflon, we’re committed to delivering the right solution for your needs, whether it’s a high-performance conveyor belt, heat-resistant tape, or specialised sealing equipment. But to do that effectively, we need a few key details up front. The more information you provide, the quicker and more accurately we can recommend the right product.

1. What Will the Product Be Used For?

It might seem obvious, but understanding your specific application is critical. Are you:

  • Moving food items through an oven?
  • Sealing plastic packaging?
  • Laminating materials under pressure?

Knowing the process helps us recommend the best material and product construction, whether it’s PTFE-coated fabric, silicone sealing tape, or custom-built belts.

2. What’s Your Throughput?

We need to understand how much product you’re processing and in what time frame. For example:

  • How many units per hour/day?
  • How continuous is your production?
  • Is the system batch-operated or continuous?

This affects wear resistance, joint type, and reinforcement options. A belt that runs once a day has different demands than one running 24/7.

3. What Temperatures Are Involved?

Temperature has a direct impact on material selection and lifespan.

  • Are you running the product through ovens or heat tunnels?
  • What’s the maximum and typical operating temperature?
  • Is thermal resistance, heat retention, or cooling required?

Our PTFE and silicone-coated products are designed to handle extreme temperatures, but the exact spec will depend on your application.

4. What Are the Product Dimensions?

To ensure a perfect fit, we’ll need:

  • Width and length (or circumference) of the belt or tape
  • Thickness requirements
  • Any overlap, joint, or splice needs
  • For belts: pulley diameters, tracking guides, or edge reinforcements

Even small measurement errors can affect performance, so the more accurate the dimensions, the better.

5. Are There Any Special Considerations?

Let us know if:

  • The material needs to be food-safe or FDA-approved
  • There's exposure to oils, chemicals, or abrasive materials
  • You need anti-static or non-stick properties
  • Your system includes sharp bends or high-tension sections

Customisation is a big part of what we do. The more context you give us, the more we can tailor your product.

Summary: The More We Know, the Better We Can Help

When you’re ready to make an enquiry, try to include as much of the following as possible:

  • The product’s intended use
  • Your required throughput or production volume
  • Operating temperature range
  • Exact dimensions
  • Any special requirements

This helps us avoid back-and-forth delays, ensures faster quoting, and results in a better-performing product tailored to your needs.

Need help figuring out the details? No problem, our technical team is always happy to guide you through it.

📞 Get in touch today and let’s build the right solution for your application.

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