When the Line Goes Down, We Pick Up: Our Easter Sunday Emergency Call-Ou
Production doesn't care about bank holidays. And neither do we.
This Easter Sunday, while most people were with their families, eggs hidden, roasts in the oven, our phone rang. A production line was down. A belt had failed without warning, and every hour it stayed that way meant thousands of pounds in lost output.
We picked up. We got to work. The belt was manufactured and delivered the same day.
The line was back up and running before the Easter weekend was out.
